Why is the Turkey e-visa website not working?

Are you experiencing technical difficulties with the e-Visa government website? You're not alone! Other travelers need help with slow loading, error messages, and other issues that make it challenging to complete the application process. But don't worry, we've got you covered! In this article, we'll share some practical solutions, alternatives, and tips to help you avoid these problems and quickly get your Turkish e-Visa. So keep reading to ensure a hassle-free trip to Turkey!

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If the website is not working, it could be due to various reasons. However, here are some common reasons why it might be down or causing issues:

1. Scheduled maintenance: The website might be undergoing scheduled maintenance during your attempt to access it. You can check the official e-visa website for announcements about any planned downtime

2. Technical issues: The website might be experiencing temporary technical difficulties, which could cause outages or slow loading times.

3. High traffic: If applications surge during your attempt, the website might be overloaded and temporarily unavailable.

4. Browser or device issues: Sometimes, the problem might not be with the website itself but your browser or device. Try clearing your browser cache and cookies, using a different browser, or accessing the website from a different device.

5. Incorrect website: Double-check that you’re accessing the official e-visa website.

Choosing Visas for Future for your Turkey visa comes with several benefits:

  1. Expert Assistance: Our experienced professionals will handle the entire e-visa application process for you.
  2. Guided Accuracy: Receive assistance in accurately completing your application, ensuring all necessary information is included.
  3. Detail-Oriented Service: Benefit from our meticulous attention to detail, reducing the risk of errors that could complicate your e-visa application.
  4. Time and Effort Savings: Save valuable time and effort by opting for Visas for Future’s Turkey e-visa service.
  5. Simplified Process: We take care of all paperwork, eliminating the need for troubleshooting on the government website and making the application process more straightforward.
  6. Up-to-date Compliance: Stay informed about the latest requirements and guidelines through our dedicated team, ensuring your application meets all necessary regulations.
  7. Confidence in Application: Obtain your Turkey e-visa confidently, your application’s efficient and effective handling.

Applying for an e-visa through the government website can take time and effort. That’s where Visas for Future comes in. We’re here to make the process as hassle-free as possible for you. As a reliable visa agency, we’ll take care of the entire process of obtaining your e-visa, from filling out the application to submitting it to the Turkish government.

What We’re Offering

Are you having a hard time obtaining your Turkey e-Visa? Worry not! We offer Turkey e-Visa processing service. Our Turkey Visa online processing service will mail you your Turkey e-Visa within 24 hours. The type of Turkey e-Visa you can apply to depends upon your nationality. We offer a 90-day and a 30-day e-visa.1

  • Multiple or single entry, depending on nationality.2
  • $81.99 or $101.99 depending on nationality.

Why choose us

Our visa forms are easy and simple.
We validate your application.
We answer your questions.
We plant a tree!

What are the problems experienced accessing the Turkish e-Visa website?

Some of the most commonly reported problems encountered when accessing the Turkey -Visa website are the following:

Technical issues:

  • Website outages: Occasional outages due to technical difficulties or scheduled maintenance can render the website inaccessible.
  • Slow loading times: High traffic volumes or server issues can lead to slow loading times and delays in processing applications.
  • Error messages: Users may encounter various errors related to technical glitches, authentication issues, or incorrect data entry.

User-related issues:

  • Incorrect website: Using unofficial or scam websites posing as the official e-Visa website can lead to errors and wasted time.
  • Browser or device incompatibility: Outdated browsers or incompatible devices might not display the website correctly or prevent the submission of applications.
  • Cache and cookie issues: Accumulated browser cache and cookies can sometimes interfere with successful website interaction.
  • Data entry errors: Typos or incorrect information entered during the application process can cause errors and prevent submission.

Other potential issues:

  • High traffic volume: Peak application periods can overload the website, leading to temporary unavailability.
  • Payment gateway problems: Issues with the chosen payment gateway may cause issues during the payment process.
  • Specific user account problems: In rare cases, individual user accounts may encounter technical difficulties for various reasons.

What are the solutions and alternatives?

Some general advice and potential options based on the common problems mentioned:

Technical Issues:

  • Website outages: Unfortunately, waiting for the website to return online is the only option. You can check the official announcements on the website or social media for updates on the downtime duration.
  • Slow loading times: Try a different browser, clear your browser cache and cookies, or access the website from a different device with a stable internet connection.
  • Error messages: Identify the specific error message and try searching online for solutions related to that particular error. You can also contact the e-Visa customer support for assistance.

User-related issues:

  • Incorrect website: Always use the official Turkish e-Visa website.
  • Browser or device incompatibility: Ensure you use a compatible browser with updated software and try accessing the website from a different device if possible.
  • Cache and cookie issues: Clear your browser cache and cookies before reaccessing the website.
  • Data entry errors: Carefully review your information before submitting your application. Double-check for typos and ensure all details are accurate.

Other potential issues:

  • High traffic volume: Consider applying during less busy hours or days to avoid peak usage periods.
  • Payment gateway problems: Try alternative payment options if available or contact the e-Visa customer support for assistance.
  • Specific user account problems: Contact the e-Visa customer support directly for personalized assistance with your account-related issues.


Unfortunately, there aren’t direct alternatives to the official e-Visa website for obtaining a Turkish visa. However, depending on your situation, you might consider:

  • Contacting the nearest Turkish embassy or consulate: In some cases, they might offer alternative methods like paper-based applications.
  • Traveling visa-free: Check if you are eligible for visa-free entry to Turkey based on your nationality and intended stay duration.

Tips to avoid problems when accessing the Turkish e-visa website

  1. Choose a reliable internet connection. Technical glitches can occur with any online platform, but a stable internet connection can minimize the risk of disruptions during the application and payment process. Switch to a stronger Wi-Fi signal or use a wired connection if possible.
  2. Clear your browser cache and cookies. Sometimes, cached data can interfere with the form. Clearing your browsing history might help.
  3. Switch browsers. Try using a different browser, like Chrome or Firefox, recommended by the Check-Mig website.
  4. Use Visas for Future processing service. Visas for Future is a reliable and efficient visa processing service that can help you with your Turkey e-Visa.

Frequently Asked Questions

How much will Turkey’s E-visa fee be in 2024?

The e-Visa costs here at Visas for Future are depending on your nationality:
Single entry- It costs $81.99.
Multiple entry- It costs $101.99.

How many days does it take to get Turkey’s e-Visa?

Once your application is approved, you can obtain your Turkey e-Visa within 24 hours.

How do I get an e-visa for my Turkey travel?

1. Visit Visas for Future website.
2. Fill out the order form with your name, email, and phone number.
3. Pay the application fee
4. Fill out our intake form with your travel and passport information.
5. Upload passport bio page
6. Review your information and submit

How do I know if my visa is approved for Turkey?

1. Check your email: Once your application is processed, you will receive an email from the Turkish e-Visa system informing you of the decision.
2. Track your application online: You can track the status of your application online using the “Application Status” feature on the official e-Visa website. Enter your application reference number, email address, and passport number to check the current status.

  1. General Information About Turkish Visas / Republic of Türkiye Ministry of Foreign Affairs. (2023). Mfa.gov.tr. Retrieved February 13, 2024< https://www.mfa.gov.tr/general-information-about-turkish-visas.en.mfa> []
  2. Visa Information For Foreigners / Republic of Türkiye Ministry of Foreign Affairs. (2013). Mfa.gov.tr. Retrieved February 13, 2024<https://www.mfa.gov.tr/visa-information-for-foreigners.en.mfa> []

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Wences Orcales
Written by

Wences has been working home-based for 7 years in the Visa industry. As a content writer in Visas for Future, she makes sure the information she provides is useful for her readers. Once a quarter she does visa fulfillment for Turkey and India visas. She makes sure that clients are satisfied with their orders through customer service. She loves learning new things and hates procrastination.

Glen Vidania
Managed by Glen Vidania

Glen Vidania is the Content Manager at Visas for Future, a company that offers online visa services for eco-friendly travelers. He is a certified Content Marketer and an experienced academic writer. He writes and promotes content that is informative, engaging, and relevant to the readers. He had work experience and gained skills in writing articles, data entry, SEO email marketing, and guest posting. He is also an expert in applying for visas for Turkey and India.

Glen Vidania
Published by Visas for Future

Visas for Future strives to help you virtually, so that your research is complete in one visit. Our articles are informative, complete and to-the-point. We write in an accessible way, so that non-native English speakers will understand. Our website is accessible for the visually impaired. We have full oversight of our articles and are unbiased in writing. Check our editorial guidelines.

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Cite this article

MLA Style

Orcales, Wences. "Why is the Turkey e-visa website not working?." Visas For Future, https://www.visasforfuture.com/turkey-e-visa-website-is-not-working/. Accessed on 9 June 2023.

Chicago Style

Orcales, Wences. "Why is the Turkey e-visa website not working?." Visas For Future. June 9, 2023. https://www.visasforfuture.com/turkey-e-visa-website-is-not-working/.

Published: 9 Jun 2023 2:27 UTC

Last modified: 23 Mar 2024 21:00 UTC

Reading time: 7 minutes

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