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What To Do When My Indian Evisa Payment Fails?

If you encounter any difficulties or errors while making payment for your India evisa, this article offers solutions to address and resolve the issues commonly faced during the evisa payment process. Our goal is to help you successfully complete the payment for your evisa. Additionally, Visas for Future offers its services to include India evisa application processing. If you wish to initiate your India evisa application through our platform, simply click the button below to get started.

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If you face any issues while making a payment for your Indian evisa, please do not panic. It is advisable to review the payment method guide carefully before proceeding with the payment process to avoid any potential errors or complications. This can help ensure a smoother and hassle-free payment experience for you.

You can avoid errors and ensure a smooth experience by doing this guide:

  • Double-check your details
  • Card compatibility check
  • Software update
  • Official gateways only
  • Security first

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Trust Visas for Future to be your reliable partner in securing your India evisa promptly and effortlessly. We prioritize your comfort and convenience from start to finish. To start your application, click the button below and begin your Indian travel with us.


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We offer India eTourist visa processing service. Our India eTourist Visa processing service will give you your India eTourist Visa in your mailbox within 4 days.

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What to do when my Indian evisa payment fails?

A failed Indian evisa payment can be frustrating; by following these steps, you can be able to resolve the payment issue:

1. Check the error message: The payment gateway should provide an error message explaining why the transaction failed. Common reasons include:

  • Incorrect card details: Double-check your card number, expiration date, and CVV code for typos.
  • Insufficient funds: Ensure your account has enough balance to cover the visa fee.
  • Technical issues: The payment gateway might be experiencing temporary issues. Try again later.
  • Bank restrictions: Your bank might have blocked the transaction due to suspected fraud or international transaction limitations.

2. Contact your bank: Inform your bank about your intention to make a payment for an Indian evisa. They can confirm any restrictions on your card and potentially authorize the transaction.

3. Try alternative payment methods: The Indian evisa portal offers multiple payment options, including SBIePay, Axis Bank, and PayPal. If one fails, try another.

4. Use a different browser or device: Sometimes, browser cache or compatibility issues can cause payment failures. Try using a different browser or device to complete the payment.

5. Check the application status: Visit the Indian evisa portal and check the status of your application. If the payment failure hasn’t been registered, you can retry.

6. Contact the Indian evisa helpdesk: If none of the above steps work, contact the Indian visa helpdesk for assistance. You can reach them through their website, email, or phone.

Additional Tips:

  • Don’t try paying multiple times: If your payment fails, wait a while before trying again. Repeated failed attempts might block your application.
  • Ensure you have a valid passport: Your passport must be valid for at least six months beyond your intended departure date from India.
  • Apply well in advance: The evisa processing time can take up to four business days. Apply well before your travel date to avoid last-minute stress.

What are the Problems, Errors, and Failures Encountered for India Evisa Payment?

Unfortunately, there can be some issues with India evisa payment, causing delays or frustrating user experiences. Here’s a breakdown of some common problems, errors, and failures:

Technical Issues

  • Website outages or downtime: Occasional technical glitches on the official evisa website can prevent you from accessing the payment platform altogether.
  • Payment gateway errors: Integration issues between the evisa portal and payment gateways can lead to declined transactions or processing errors.
  • System overload: During peak periods, high traffic on the website can cause slow loading times and payment processing delays.

User Errors

  • Incorrect information: Typos or mistakes in personal details, passport numbers, or payment information can lead to failed transactions.
  • Unsupported cards or currencies: Not all card networks or currencies are supported by the eVisa payment system, resulting in declined transactions.
  • Insufficient funds or expired cards: Ensure your card has sufficient funds and isn’t expired before initiating the payment.

Security Concerns

  • Phishing scams: Beware of fake websites or emails purporting to be the official eVisa portal and attempting to steal your financial information.
  • Data breaches: While rare, data breaches can occur, potentially compromising your sensitive information.

Solutions and Alternatives

Here are the solutions and alternatives when encountering errors in paying your India Evisa:

  • Please make sure to review the payment information you have entered and verify its accuracy before submitting it.
  • Please wait for a brief period before trying to make the payment again.
  • If you’re having trouble with your payment method or card, you may want to consider using an alternative option if available.
  • Please clear your browser cache and cookies, and then try to make the payment again.
  • Try using a different browser or device to check if the issue is related to compatibility problems. This will help you rule out any potential issues that may be causing the problem you are experiencing.
  • It would be a good idea to contact your bank and inquire about any limitations on international transactions.

Alternative Payment Methods

  • Explore the possibility of using a different credit/debit card for payment.
  • Consider using other payment options that are accepted by the Indian evisa system.

Contacting Support

  • If the payment issue persists, contact support mail, Live chat, or other available support channels for the particular website.
  • Provide them with relevant details and a clear description of the problem you are experiencing.

Try a different browser or device

  • Occasionally, payment issues can be browser-specific. Try using a different browser or device to submit your payment for the Indian evisa application.

Tips to avoid problems when paying for your Indian Evisa

Navigating online payments can be tricky, but fear not, here are some handy tips to make your Indian eVisa payment smooth and secure:

Double-check your details: It is important to double-check the details from your name and passport number to the visa fee and chosen currency. Any mistake can cause significant problems.

Card compatibility check: Choose a supported card and ensure it has sufficient funds to cover the fee. Check for international transaction fees from your bank.

Software savvy: Outdated browsers and incompatible plugins can create unexpected obstacles. Update your browser and clear your cache before embarking on your eVisa payment journey.

Security first: Treat your personal information like a prized treasure! Don’t share your passport details, card numbers, or other sensitive information with anyone or any website other than the official eVisa platform.

Patience is a virtue: Remember, even the internet needs a break. If the payment page takes a while to load, resist the urge to click frantically. Wait patiently and refresh if necessary.

Help is a click away: Don’t hesitate to contact the official evisa helpdesk. They’re there to guide you through every step of the process and answer any questions you might have.


Frequently Asked Question

How do I pay my Indian evisa fee?

To make a payment on the website, follow these steps:
1. Choose your payment method from options like credit/debit cards, net banking, or select e-wallets.
2. Provide necessary details such as card information, net banking login, or e-wallet credentials.
3. Review all payment details on the screen, ensuring accuracy in amount, currency, and visa type.
4. Click “Pay Now” and wait for processing completion.

Can an Indian evisa be rejected?

Yes, Indian eVisas can be rejected.

Why did my Indian evisa get rejected?

Common reasons for Indian eVisa rejection include:
1. Inaccurate information.
2. Missing documents.
3. Financial concerns (such as insufficient funds).
4. Past issues like immigration violations or criminal records.
5. Security check concerns.

Is an Indian evisa easy to get?

The ease of getting an Indian evisa depends on a few factors, such as your nationality, the purpose of your trip, and how well-prepared you are with the application process.


  1. General policy guidelines relating to Indian visa (2018).1 Possession of travel documents.https://www.mha.gov.in/PDF_Other/AnnexI_01022018.pdf [] []

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Apple Gajes
Written by

Apple is a skilled content writer of Visas For Future who had a bachelor's degree in Education. She does well at producing high-quality visa articles and continuously upgrading her skills by actively engaging herself to various courses and training opportunities. She also contributes to travel forms and visa fulfillment in Turkey and India. Committed to writing exceptional visa articles, she performs real visa orders and provides customer support quarterly to stay abreast of the visa processing process.

Glen Vidania
Managed by Glen Vidania

Glen Vidania is the Content Manager at Visas for Future, a company that offers online visa services for eco-friendly travelers. He is a certified Content Marketer and an experienced academic writer. He writes and promotes content that is informative, engaging, and relevant to the readers. He had work experience and gained skills in writing articles, data entry, SEO email marketing, and guest posting. He is also an expert in applying for visas for Turkey and India.

Glen Vidania
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MLA Style

Gajes, Apple. "What To Do When My Indian Evisa Payment Fails?." Visas For Future, https://www.visasforfuture.com/indian-e-visa-payment-failed/. Accessed on 19 June 2023.

Chicago Style

Gajes, Apple. "What To Do When My Indian Evisa Payment Fails?." Visas For Future. June 19, 2023. https://www.visasforfuture.com/indian-e-visa-payment-failed/.

Published: 19 Jun 2023 3:29 UTC

Last modified: 20 Apr 2024 22:27 UTC

Reading time: 8 minutes

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