Canada eTA Not Working: Travel To Canada Stress Free And Plant 1 Tree!

If you are planning a visit to Canada, it’s very important to obtain a Canadian Electronic Travel Authorization (eTA) before the time. The eTA is a digital document that allows foreign nationals to enter Canada for tourism, business, or transit purposes for periods not longer than six months. Applying for an eTA is fairly straightforward. However, you may sometimes experience issues while trying to submit an eTA application. One example is when the application website is not working.

Get Canada ETA Now!

One Common problem of the applicants is Canada eTA not working what to do in case of Canadian eTA application problems, let’s look at some of the most common issues that applicants might encounter when applying.

  • Technical issues with the eTA website: Now and then, you may experience technical difficulties while trying to submit an eTA application. These issues can range from slow loading times to error messages.
  • Incomplete or incorrect information: One of the most common reasons why eTA applications get rejected is because of incomplete or incorrect information. Save yourself all that trouble by making sure that you double-check all the information you’ve provided before hitting the submit button.
  • Payment problems: The eTA application fee is non-refundable and must be paid before submitting the application. If there are any issues with your payment, the application might not be processed.
  • Travel document issues: All applicants who apply for an eTA must have a valid passport. If there are any problems with your passport, for example, it has expired or is damaged. The eTA application may be rejected.

If you are experiencing those common problems, try our seamless application of Electronic Travel Authorization (eTA) with just 4 easy steps at Visas for Future. 

Why choose us

Our visa forms are easy and simple.
We validate your application.
We answer your questions.
We plant a tree!

What We’re Offering

You need a Canada Electronic Travel Authorization (eTA) if you are traveling to Canada for tourism, business, or transit and you have a passport from a country that does not require a visa to enter Canada. We can help you get your Canada eTA by email within 1 business day. Our service provides a Canada eTA that allows you to visit Canada multiple times for up to 5 years or until your passport expires, whichever comes first.

  • Valid for 5 years from the date of issue or until the expiration date of the passport that was used for the eTA application, whichever comes first. 
  • Multiple-entry.
  • $46.70.
  • 1 business day turnaround time.
  • Form validation included.
  • We plant a tree for every product sold.

How to order

Fill out the application form.

Submit payment.

Answer intake questions.

Receive your Canada eTA in 1 day!

Join us and plant a tree!

Solving the most urgent environmental problems requires teamwork! That’s motivated us to partner with One Tree Planted, a non-profit organization that aims to make it simple for anyone to help the environment by planting trees.

We plant a tree for every product sold. Our vision is to support communities and the environment by offering services to the public. For every product sold, we’ll plant a tree. We do this with local help to support local economies and communities. This is in opposition to mass tourism, which sucks the soul out of destinations. This is also in opposition to greedy international corporations, whose only concern is shareholder profit.

We do this with the help of One Tree Planted. A portion of every purchase goes to a reforestation or an urban forestry project. We hope that, by succeeding, we can have a future that we hope for, not dread. You can help us by voting with your consumption. Buy a visa from us to plant a tree.

Our tree-planting projects follow these guidelines:

  1. They aim to create green spaces, protect wildlife, store carbon, improve farming, or benefit communities.
  2. They plant at least 10,000 trees.
  3. They use a variety of native plants that fit the local environment.
  4. They engage and empower the local people.
  5. They draw on the knowledge and skills of experts or professionals in reforestation fields.
  6. They leave the trees planted for nature and not for profit.
  7. They track and care for the trees planted to ensure around an 80% survival rate.


Can I apply for other people too

Yes, you can apply for a Canada eTA for other people too. You will need to indicate at the start of the form that you are completing the form for your friend or family member. You will also need their personal details, passport information, and travel plans.

What happens if my flight is delayed?

If your flight to Canada is delayed, your eTA will remain valid for the duration of its validity period. The validity period of an eTA is five years, or until the passport that it is linked to expires, whichever comes first.

Do I need a COVID-19 test to enter Canada?

No, you do not need a COVID-19 test to enter Canada.

I have additional questions about my travel itinerary and required documents.

You can contact us here.

Additional Information on Canada eTA Not Working

Canada eTA Not Working

Canada eTA Not Working: Why?

Canada eTA Not Working is a common problem. For those planning a trip to Canada, securing a Canadian Electronic Travel Authorization (eTA) is an essential step in the travel preparation process. While the eTA application process is generally straightforward, certain technical issues, such as website outages, can occasionally hinder the submission of applications. This article delves into strategies for addressing these challenges and ensuring a smooth eTA application experience.

Understanding and Addressing Canada eTA Issues: Navigating Common Errors and Troubleshooting Tips

The Canada eTA (Electronic Travel Authorization) is a mandatory requirement for visa-exempt foreign nationals traveling to Canada by air. While the eTA application process is generally straightforward, there can be instances where individuals encounter issues with their eTA not working or being invalid.

Here’s a comprehensive guide to understanding and addressing Canada’s eTA not working scenarios:

1. Incorrect or Invalid Passport Information

  • Ensure you enter your passport information accurately, including the passport number, country of issuance, and expiry date.
  • Double-check your passport details against the physical passport to avoid typos or inconsistencies.
  • If your passport information changes (e.g., a new passport), you need to apply for a new eTA linked to your updated passport.

2. Inaccurate Personal Information

  • Provide accurate personal information, including your full name, date of birth, gender, and nationality.
  • Review your personal details carefully to avoid errors that could affect your identity verification.
  • If your personal information changes (e.g., a name change), you may need to update your eTA or apply for a new one.

3. Mistakes in Travel Information

  • Enter accurate travel information, such as your intended arrival date, length of stay, and purpose of travel.
  • Confirm your travel plans and itinerary to ensure the information provided matches your actual travel arrangements.
  • If your travel plans change significantly, you may need to update your eTA or apply for a new one.

4, Errors in Background Information

  • Answer all background questions truthfully and accurately, including employment history, criminal history (if applicable), and health status.
  • Provide complete and honest responses to avoid misrepresentation or inconsistencies that could raise concerns with immigration officials.

5. Payment Processing Issues

  • Use a valid credit or debit card for the eTA application fee.
  • Ensure sufficient funds are available and that your card information is entered correctly to avoid payment processing errors.

6. Technical Issues with the eTA System

  • Occasionally, there may be technical issues with the eTA system, such as website outages or delays in processing applications.
  • Check the official Canada eTA website for any service alerts or updates.
  • If technical issues persist, contact the eTA helpdesk for assistance.

Troubleshooting Tips

1. Review and Verify Information

  • Carefully review all entered information before submitting the application.
  • Cross-check details against your passport, travel documents, and personal records for accuracy.

2. Utilize the Preview and Check Function

  • Use the preview and check function provided in the application to identify any errors or inconsistencies.
  • Take advantage of this feature to thoroughly review your application before final submission.

3. Seek Assistance if Needed

  • If you encounter difficulties or have questions, seek assistance from the official Canada eTA website or contact the eTA helpdesk.
  • Don’t hesitate to seek guidance to ensure a smooth and error-free application process.

4. Check eTA Status

  • After submitting your application, check your eTA status online to confirm its validity.
  • If your eTA is valid, you should receive an email confirmation.

5. Contact Immigration Authorities

  • In case of persistent issues or concerns, contact the Canadian immigration authorities for further assistance.
  • They can help resolve specific issues related to your eTA or provide guidance on alternative options.

Canada Visa Policy

Canada’s visa policy outlines the requirements and procedures for foreign nationals seeking entry into Canada. The policy aims to facilitate legitimate travel while ensuring the safety and security of Canadian borders.

  • Visa-Exempt Countries: Citizens of certain countries are exempt from requiring a visa to enter Canada for short-term stays (up to six months) for tourism, business, or transit purposes. These countries include the United States, most European Union countries, Australia, New Zealand, and Japan.
  • Electronic Travel Authorization (eTA): Visa-exempt travelers must obtain an Electronic Travel Authorization (eTA) before entering Canada by air. The eTA is an electronic document linked to the traveler’s passport and can be obtained online through a simple application process.
  • Admissibility Assessment: Upon arrival in Canada, all travelers, including visa-exempt individuals, are subject to an admissibility assessment by border officials. This assessment considers factors such as the purpose of the visit, financial means, and criminal history.
  • Visa Extensions: Individuals who wish to extend their stay in Canada beyond the initial authorized period must apply for a visa extension before their current status expires.
  • Immigration Categories: Canada’s immigration system offers various pathways for individuals seeking permanent residency, including skilled worker programs, family sponsorship, and business immigration.
  • Refugee Protection: Canada provides protection to individuals fleeing persecution or serious harm in their home countries. Refugee claims are processed through the Immigration and Refugee Board of Canada.

Learn More About Electronic Travel Authorization (eTA) in Canada 

The Electronic Travel Authorization (eTA) is a mandatory entry requirement for visa-exempt foreign nationals traveling to Canada by air. It is an electronic document linked to the traveler’s passport and serves as a pre-screening measure to assess admissibility before arrival.

The Canada Electronic Travel Authorization (eTA) serves as a mandatory pre-screening measure for visa-exempt foreign nationals seeking to enter or transit through Canada by air. While not a visa, it determines your eligibility to enter the country prior to your arrival.

Purpose of eTA

The eTA helps Canadian authorities pre-screen travelers for security and immigration purposes, ensuring that those entering Canada meet the entry requirements and do not pose a security risk.

Processing Time, Validity, and Fees

The eTA applications are processed within 1 business day. Once approved, your eTA will be electronically linked to your passport and will be valid for up to five years from the date of issue or until the expiration date of the passport that was used for the eTA application, whichever comes first.  The application fee is $46.70.

Benefits of eTA

  • Streamlines the entry process for visa-exempt travelers
  • Enhances security by pre-screening travelers
  • Facilitates legitimate travel to Canada

Eligibility Criteria for eTA

To be eligible to apply for a Canada Electronic Travel Authorization (eTA), individuals must meet the following criteria:

  1. Citizenship: The applicant must be a citizen of one of the over 50 visa-exempt countries listed by the Canadian government.
  2. Travel Purpose: The applicant must be traveling to Canada for tourism, business, or transit purposes for a stay of up to six months.
  3. Mode of Travel: The applicant must be entering Canada by air.
  4. Valid Passport: The applicant must possess a valid passport from a visa-exempt country.
  5. Criminal History: The applicant must not have a criminal history that would render them inadmissible to Canada.
  6. Health and Security Requirements: The applicant must not pose a security or health risk to Canada.
  7. Financial Means: The applicant must demonstrate sufficient financial means to support themselves during their stay in Canada.
  8. Immigration Status: The applicant must not be seeking to immigrate to Canada or engage in unauthorized work.
  9. Application Requirements: The applicant must provide accurate and complete information in their eTA application and pay the applicable fee.

Who Needs an eTA?

Citizens of over 50 visa-exempt countries, including the United States, the United Kingdom, Australia, and most European Union countries, require an eTA to enter Canada by air. However, if you are a U.S. lawful permanent resident, you do not need an eTA.

  • You can find a complete list of countries and nationalities that are eligible for the Canada eTA by clicking here and visiting the Nationalities For Canada eTA Online Service.

Who is Exempt from eTA

  • Foreign nationals with official Canadian documents
    • Travelers with a valid Canadian visa.
    • Travelers with valid status in Canada (e.g. visitor, student, or worker) who re-enter Canada after only visiting the United States or St. Pierre and Miquelon.
  • Foreign nationals in the following situations
    • French citizens who live in Saint Pierre and Miquelon and are flying directly to Canada from St. Pierre and Miquelon.
    • Foreign nationals who are passengers destined to, or coming from, the United States on a flight that stops in Canada solely to refuel and have proper documents to enter the United States, or were lawfully admitted to the United States.
  • Foreign nationals who are passengers on a flight that makes an unscheduled stop in Canada.
    • Foreign nationals who transit through a Canadian airport under the Transit Without Visa or China Transit Program.
    • Travel and official representatives
    • Flight crew, civil aviation inspectors, and accident investigators who are or will be working while in Canada.
    • Members of the Armed Forces (not including the civilian component of the armed forces) of a country designated under the Visiting Forces Act come to Canada to carry out official duties.
    • Diplomats accredited by the Government of Canada.

Application Process for an eTA with Visas for Future

Obtaining an eTA is a straightforward process that can be done online in just a few minutes. You’ll need a valid passport, a credit or debit card for the $46.7 application fee, and an email address.

To apply for an eTA with Visas for Future, you need to follow these steps:

  1. Visit the official website of Visas for Future choose “Canada Electronic Travel Authorization” from the list of visa options and click on the “Get Canada eTA Now” button.
  1. Fill out the online application form with your personal and travel information, such as your name, date of birth, nationality, passport number, email address, and flight details. You will also need to answer some questions about your health, criminal history, and travel history.
  1. Submit your payment of $46.82 CAD using a credit or debit card. You will receive a confirmation email with your eTA number and a receipt.
  1. Check your email inbox for your eTA delivery. You will receive your eTA in PDF format within 24 hours or less. 

When you choose Visas for Future to process your eTA application, you’ll experience a streamlined process and make a positive impact on the environment. For every eTA purchased, Visas for Future partners with One Tree Planted, a non-profit organization dedicated to global reforestation, to plant a tree on your behalf. Upon receiving your eTA, you’ll also receive information about the specific project your contribution supported.

How to Use eTA

Once approved, the eTA is electronically linked to the traveler’s passport. Upon arrival in Canada, the traveler presents their passport to the border services officer, who verifies the eTA and assesses admissibility.

Exceptions to eTA

While most visa-exempt travelers require an eTA, there are exceptions for certain groups, such as U.S. citizens and Canadian permanent residents.

Is It Necessary to Print a Physical Copy of Your Approved Canada eTA?

No, it is not necessary to print a physical copy of your approved Canada Electronic Travel Authorization (eTA). The eTA is electronically linked to your passport, and upon arrival in Canada, the border services officer will verify your eTA status electronically using your passport information.

However, it is recommended to keep a digital or printed copy of your eTA approval email for your records and peace of mind. This can be helpful in case you need to refer to your eTA details or confirm your eTA validity during your travels.

Remember, your passport is the essential travel document you need to present when entering Canada. The eTA is an electronic authorization linked to your passport, but it does not replace the physical passport itself.

What is Canada?

Canada is a vast and diverse country located in the northern part of North America. It is the world’s second-largest country by land area, spanning from the Atlantic Ocean to the Pacific Ocean and northward into the Arctic Ocean. Canada is renowned for its stunning natural beauty, multicultural society, and high quality of life.

Canada consistently ranks among the top countries in the world for quality of life. Its universal healthcare system, strong social safety net, and commitment to education and environmental protection contribute to its reputation as a desirable place to live, work, and raise a family.

Canada is a great place to visit, study, work, or live. It offers many opportunities and attractions for travelers, students, workers, and immigrants. It has a diverse and vibrant culture, with festivals, arts, sports, cuisine, and media. It also has a stunning and varied landscape, with mountains, forests, lakes, rivers, oceans, and wildlife

Canada Embassy Information 

The embassy of Canada is the official representation of the Canadian government in a foreign country. The embassy of Canada provides various services and assistance to Canadian citizens abroad, such as passport issuance, emergency assistance, legal and medical resources, and citizenship matters. 

Embassies and consulates by destination: This is a website that provides contact information for Canadian embassies, high commissions, and consulates around the world. You can search by country or region and find the address, phone number, email, website, and office hours of each office. You can also find information about the services and assistance they provide to Canadian citizens abroad.

What is a Passport?

A passport is an official travel document issued by a government that certifies the identity and nationality of its holder. It allows the bearer to travel internationally and serves as proof of citizenship. Passports typically contain the holder’s name, photograph, date of birth, place of birth, signature, and other identifying information.

Types of Passports:

  1. Ordinary Passport: The most common type of passport, issued to citizens for general travel purposes.
  2. Official Passport: Issued to government officials and diplomats for official travel.
  3. Diplomatic Passport: Issued to high-ranking diplomats and government representatives, granting special privileges and immunity.

What is Citizenship?

Citizenship is a legal status that signifies a person’s membership in a particular nation or state. It establishes a formal relationship between an individual and a country, granting them certain rights, privileges, and responsibilities. Citizenship is often acquired through birth, naturalization, or other legal means.

Rights and Privileges of Citizenship

  1. Political Rights: Citizens have the right to vote, participate in the political process, and hold public office.
  2. Civil Rights: Citizens enjoy fundamental rights such as freedom of speech, expression, and association.
  3. Social Rights: Citizens have access to social benefits such as education, healthcare, and social security.
  4. Economic Rights: Citizens have the right to work, own property, and engage in economic activities.
  5. Protection of Rights: Citizens are entitled to the protection of their rights and freedoms under the law.

What is International Travel?

International travel is the movement of people across national borders for various purposes, including tourism, business, education, migration, and humanitarian reasons. It encompasses a wide range of activities, from short-term leisure trips to long-term relocations.

Purposes of International Travel:

  • Tourism: International tourism involves traveling for leisure, recreation, and cultural experiences. It is a major driver of economic growth and employment in many countries.
  • Business Travel: International business travel involves trips undertaken for work-related purposes, such as meetings, conferences, and trade negotiations. It facilitates global commerce and cross-cultural collaboration.
  • Education: International education involves pursuing studies or research in foreign institutions. It promotes global exchange of knowledge and cultural understanding.
  • Migration: International migration involves relocating to another country for permanent or temporary residence. It can be driven by economic opportunities, family reunification, or seeking refuge from conflict or persecution.
  • Humanitarian Travel: International humanitarian travel involves aid workers, volunteers, and medical personnel traveling to provide assistance in disaster zones or conflict areas.

What is a Canada Sticker Visa?

A Canada sticker visa, also known as a visa counterfoil or visa vignette, is a physical visa stamp affixed to a passport page that grants foreign nationals permission to enter Canada for a specific purpose and duration. It is issued by Canadian immigration authorities to individuals who are not citizens of visa-exempt countries.

Types of Canada Sticker Visas

There are various types of Canada sticker visas, each tailored to specific purposes and lengths of stay. Common categories include:

  • Temporary Resident Visa (TRV): Issued for temporary stays, such as tourism, business, or visiting family.
  • Study Permit: Issued to foreign students pursuing education in Canadian institutions.
  • Work Permit: Issued to foreign nationals authorized to work in Canada.


The law for Canada’s issuance of visas is the Immigration and Refugee Protection Act (IRPA) and its regulations, which set out the criteria and conditions for visa eligibility, application, processing, and refusal. The law for Canada’s issuance of visas depends on various factors, such as the purpose of travel, the nationality of the traveler, the duration of stay, and the security and health risks involved. Canada has different types of visas for different categories of travelers, such as visitors, students, workers, immigrants, refugees, and diplomats. Each visa type has its own requirements and conditions, such as the validity period, the number of entries, and the duration of stay. 

Key Provisions of the IRPA Regarding Visa Issuance

  • Admissibility Assessment: The IRPA establishes the criteria for determining whether a foreign national is admissible to Canada. Factors considered include health, security, criminality, financial means, and the purpose of the visit.

Visa Types: The IRPA defines various types of visas, including temporary resident visas (TRVs), study permits, and work permits. Each visa category has specific requirements and conditions attached to it.

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Charlyn Miguel
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Charlyn M. Miguel is a distinguished science researcher, with a proven track record of publishing academic articles in prestigious journals and co-authoring a book. Her extensive research experience has honed her ability to write informative and engaging content, which she now applies in her role as a content writer at Visas for Future. In addition, she has received specialized training to join the fulfillment team, where she is responsible for managing client orders and ensuring prompt and satisfactory delivery through efficient customer service practices. She handles visa order fulfillment from countries such as Turkey, India, Colombia, Egypt, and Aruba. Charlyn is a valuable asset to any team that needs high-quality content and research to achieve their business goals. She is a dedicated, reliable professional who is always willing to go the extra mile. She handles actual visa orders once every three months to preserve his knowledge and communication with the factual visa processing system.

Glen Vidania
Managed by Glen Vidania

Glen Vidania is the Content Manager at Visas for Future, a company that offers online visa services for eco-friendly travelers. He is a certified Content Marketer and an experienced academic writer. He writes and promotes content that is informative, engaging, and relevant to the readers. He had work experience and gained skills in writing articles, data entry, SEO email marketing, and guest posting. He is also an expert in applying for visas for Turkey and India.

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MLA Style

Miguel, Charlyn. "Canada eTA Not Working: Travel To Canada Stress Free And Plant 1 Tree!." Visas For Future, https://www.visasforfuture.com/canada-eta-not-working/. Accessed on 20 October 2023.

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Miguel, Charlyn. "Canada eTA Not Working: Travel To Canada Stress Free And Plant 1 Tree!." Visas For Future. October 20, 2023. https://www.visasforfuture.com/canada-eta-not-working/.

Published: 20 Oct 2023 7:15 UTC

Last modified: 20 Oct 2023 7:18 UTC

Reading time: 20 minutes

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